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How We Support Your Home And Life​

Systems Family Concierge provides personalized support designed to simplify the everyday details and help your household run smoothly. Every family’s needs are different and our Concierges are here to step in wherever support is needed most.​

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Home Support

• Light to moderate cleaning and regular home tidying

• Organization and decluttering projects

• Laundry and dishes

• Creating systems to help your home stay functional and organized

• Completing household to do lists and ongoing projects

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Family and Lifestyle Support

• Running errands and managing everyday tasks

• Meal planning, grocery shopping, meal prep and cooking

• Shopping and curating outfits or gifts

• Scheduling appointments, from hair appointments to medical visits

• Planning gatherings, parties and special events

 

    Getting Started With Systems

​​​​​1. Meeting

Getting started with Systems begins with a 30-minute meeting, either in your home or virtually, with a member of the Systems Family Concierge team. This conversation gives us the opportunity to learn more about your household, understand your family's unique needs and preferences and determine how we can best support you.

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2. Joining Systems

If Systems is the right fit for your family, we'll invite you to become a Systems Family. You will receive an invoice for the one-time joining fee of $395 and sign a simple service agreement agreeing to our terms and policies. The joining fee allows us to create a personalized client profile, coordinate communication outside of scheduled service hours and manage the details involved in establishing the right systems for your family. ​Systems services are billed at $55 per hour for each Cleaner or Concierge. No contracts, no mileage fees, no cancellation fees and no surprise charges.

 

3. Your Concierge Match

Once your onboarding is complete, we thoughtfully match you with two or three Systems Concierges whose experience, strengths and personalities best align with your family's needs. When your Systems Concierge team has been assigned, we'll reach out to schedule your first visit and officially welcome you to the Systems Family Concierge community.

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   General Information and FAQ

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Scheduling​

​​​​​Most Systems Families schedule services consistently one or two times per week, with each visit lasting approximately two to four hours. This provides enough time to complete cleaning, household tasks, errands, organization and other concierge services, while adapting each visit to your family's current priorities. Systems Families have the flexibility to schedule services as often as they would like throughout the month.​​​​​​​

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Waitlist

At times, we may implement a waitlist to inquiring families to ensure we continue providing the level of care and attention our Systems Families have come to expect. Because each Systems Families receives a highly personalized experience, we are intentional about the number of families we welcome into Systems.

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Am I Locked Into A Service Contract For A Set Number Of Months?​

Systems does not require long-term contracts. We value flexibility and believe our Systems Families should choose to continue with us because our services consistently add value to their lives.

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How Do Concierges Access My Home? Do I Need To Be Home?​​​​​

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Systems Families do not need to be home while their Systems Concierge is providing services. We thoughtfully match each Systems Family with trusted professionals who are a strong fit for their home. Doing this allows Systems Families to feel completely comfortable welcoming their Systems Concierge into their homes, businesses and daily routines. 

 

Our Concierges live and work within the communities they serve. They are trusted members of the community; teachers, mothers, students, retirees, grandmothers, nannies and other local professionals who understand the importance of trust and reliability. Every Systems Concierge is carefully selected and thoroughly vetted, including completion of a background screening process.

 

Home access details and specific instructions are securely collected and shared only with the assigned Systems Concierges. Our goal is to create a seamless experience where Systems Families can confidently step away knowing their home, family and personal spaces are being cared for by people they trust. 

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What Areas Does Systems Family Concierge Serve?​​

Systems Family Concierge proudly serves families throughout the Lake Minnetonka area, WI and a select group of clients in Santa Barbara, CA. In all communities, our approach remains the same: personalized support designed to bring more ease, organization and flexibility to Systems Families.

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​​Privacy. Discretion. Confidentiality.​​

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Discretion and trust are at the foundation of everything we do. We understand that some families require an additional level of privacy, whether due to their profession, public presence or the sensitive nature of their personal or business information. 

 

We work closely with each Systems Family to ensure they feel comfortable, protected and confident with the support they receive.​Whether your household is highly visible or simply values privacy, Systems approaches every client relationship with the same level of discretion, respect and care.

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For Systems Families who require additional confidentiality measures, Systems is happy to discuss and accommodate individual needs, including the use of non disclosure agreements (NDAs) when appropriate.

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Can Systems Help With Same Day Requests?

​Absolutely. In addition to regularly scheduled services, Systems offers what we call a Slice. A Slice is a one hour block of support designed for those moments when you need an extra set of hands. Slices are perfect for last minute help, unexpected tasks or simply getting your home back on track after a busy morning.

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Need dinner started before the evening rush? We can help. Have returns or donations waiting to be dropped off? We can take care of those on our way out. A Slice is flexible, convenient and designed to provide support exactly when you need it most. 

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​Are Systems Concierges Available On The Weekends?​

We are available to support Systems Families as often as they need us. Whether they need regular assistance, occasional support or help outside of traditional hours, we are happy to accommodate their schedule whenever possible - including evenings and weekends.

 

​​​​​​Peace Of Mind​

​​Systems aims to keeping it simple when serving families. Busy professionals and busy families do not need another thing

to prioritize. Simple hourly rate, trusted and local Concierges, exclusivity, easy scheduling and 24/7 assistance.