
How It Works
​
Initial Meeting
​
An initial meeting will be scheduled with a potential Client to better understand their needs and to determine whether they are a fit for Systems. If the Client is a fit for Systems and would like to move forward, the Client's one time joining fee will be due. The Client is then matched with 2 or 3 Systems Concierges that will best serve the Client based on their needs and preferences. Systems reserves the right to select Clients that will benefit most from Systems. Systems is sought after, exclusive and in high demand. Every so often a waitlist is implemented. Systems will contact accepted Clients when a Systems Concierge is assigned and services will begin.
​
​
​
Scheduling and Invoicing​
​
Once a Client is accepted, the joining fee is due. The one time joining fee is $395.00. The one-time joining fee covers all communication outside of scheduled hours, establishing your profile within Systems, coordination with multiple Concierges or Cleaners during the first few visits. It also accounts for any overages of time that might occur as we fine-tune your service to perfectly fit your needs. The Client may schedule as many days per month as they would like. We charge a simple hourly rate of $55.00 an hour per Systems Cleaner/Concierge. We do not charge cancellation fees, pass credit card or processing fees on to our Clients or charge mileage fees. After the time scheduled with Systems is completed, the Client is invoiced and payment is due within 48 hours.
​
​
What Can Systems Do?​​
-
​run errands
-
shop and curate outfits
-
meal prep
-
cook meals
-
complete to do lists
-
organize
-
light/moderate cleaning
-
regular tidying of your home
-
dishes
-
laundry
-
care for children while parents run errands
-
pick up children from activities or sports
-
declutter
-
assist with pet care or scheduling
-
bring pets to the vet and schedule routine appointments
-
provide transportation to medical appointments
-
schedule appointments, from hair to medical procedures
-
provide companionship to elders
-
assist with life organization
-
plan parties, gatherings, make reservations etc.
-
sort through emails and provide Client with itemized and important take aways in regards to events, children's schools, sports and activity schedules etc.
-
clerical work for small businesses
-
run errands for small businesses
-
plan events for small businesses
-
and more
​
Who Do I Contact to Schedule or for Questions?
​
The founder of Systems, Danielle, is always available to assist with anything Clients need.
​
​​​​​​
​
How Do Concierges Access my Home? Do I Need to be Home?​
​
Clients do not need to be home when Systems Cleaners/Concierges are present. Systems matches Clients with Cleaners/Concierges they trust so they are comfortable having them in their homes/businesses and around their family. Systems Cleaners/Concierges live within the communities in which they serve and are trusted members of their communities (teachers, mothers, students, retirees, grandmothers, nannies, etc.). Systems Cleaners/Concierges are thoroughly vetted and background screening is completed. Client home access information and instruction is provided to Systems when accepted as a Client. Home access information is then provided to the Client's matched Cleaners/Concierges.
​​​
​
What Areas Does Systems Family Concierge Serve?​
We primarily serve clients in the Lake Minnetonka area. We also work with a select number of families in Santa Barbara, California, offering the same personalized service in both locations.
​​​
​
​
​I Am "High Profile"/"In The Public Eye" (Professional Athlete, Celebrity, Work With Sensitive Information). Does Systems Protect My Information Or Enter Into Non-Disclosure Agreements?
​
​Systems respects our Client's right to privacy and confidentiality. All information shared with Systems including, but not limited to; name, address, phone number, home access information, home/family dynamics, itineraries, travel schedules etc. remain within the Client's profile within Systems. Systems provides services for several high profile/NDA Clients. We are happy and comfortable entering into an NDA with any of our Clients. If you would like to enter into an NDA with Systems, simply contact Danielle.
​
​​
​
​Can You Use Eco-Friendly Or Scent-Free Products?
Yes, we will accommodate product requests.
​
​​
​
Can I Schedule Systems To Come And Help With Cleaning And Other Tasks On The Same Day?​
​
Absolutely! In addition to cleaning, we’re happy to help with other household tasks like laundry, dishes or whatever else you need. We can also get dinner started so it’s ready when you need it. If you have returns or donations, we can take them with us on our way out to make your day even easier.
​​
​
Are Your Concierges/Cleaners Available On The Weekends?
​Systems can be available to you and your family as often as you need us. We are happy to help on the weekends and in the evenings.
​​​​
​
Peace of Mind
​​Systems aims to keeping it simple when serving our Clients. Busy professionals and busy families do not need another thing
to prioritize. Simple hourly rate, trusted and local Cleaners/Concierges, exclusivity, easy scheduling and 24/7 assistance.